7reels Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and 7reels Casino in relation to your use of the website, account services and available gambling products. They apply to all visitors, account holders and players. Additional rules may apply to specific games, payment methods, promotions or other features. Where additional terms apply, they should be read together with these Terms & Conditions.

By accessing the website or using any service, you confirm that you have read and understood these terms. If you do not agree with them, you must not create an account, deposit funds or use the website. We may update these terms from time to time to reflect changes to the services, technology, legal requirements or business practices. The current version will apply whenever you use the website, unless a different arrangement is required by law.

Eligibility and legal use

You must be at least 18 years old and legally permitted to participate in online gambling in the location where you are using the service. You are responsible for checking the laws that apply to you before opening an account or playing. Access may be restricted in some locations, and 7reels Casino may refuse or limit access where participation is not permitted.

You must use the website for personal entertainment only. You must not use the service for business purposes, unlawful activity, money laundering, fraud, or any activity intended to circumvent these terms. You must also comply with all applicable laws, regulations and directions that apply to your use of the website.

Changes, suspension and termination

7reels Casino may change, suspend or withdraw part of the website or any game or feature. Availability may be affected by maintenance, technical problems, security concerns, legal requirements or circumstances outside reasonable control. We may also suspend or close an account where we reasonably believe that these terms have been breached, information is inaccurate, activity is unsafe, or the account is being used unlawfully.

If an account is closed, any remaining balance will be handled in accordance with applicable law, these terms and the outcome of any required verification or review. Transactions or activity connected with fraud, abuse or unlawful conduct may be withheld or referred to the appropriate authorities where permitted or required.

2. Accounts, verification and player responsibilities

Creating and maintaining an account

You may need to register an account before accessing certain services. You must provide information that is complete, accurate and current. This may include your name, date of birth, residential details and other information needed to confirm your identity or meet legal and security obligations. You must update your information when it changes.

An account is intended for one person only. You must not create or use an account on behalf of another person, allow another person to use your account, or transfer your account to someone else. Unless expressly permitted, you should not hold more than one account. Any duplicate, inactive or incorrectly created account may be reviewed and managed in accordance with these terms.

Account security

You are responsible for keeping your login details confidential and for taking reasonable steps to protect access to your device and account. You must notify 7reels Casino promptly if you suspect that your account has been accessed without permission, your login details have been disclosed, or any account information is inaccurate.

You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the relevant circumstances show that you were not responsible. We may ask you to complete security checks or change your login details to protect your account and the website.

Identity and financial checks

We may verify your identity, age, location and payment information before or after you use the service. Verification can include requests for documents or information from reliable sources. You must provide information and documents that are genuine, valid and readable. Delays may occur while checks are completed, and access to some services may be restricted during a review.

The name and payment details used for deposits or withdrawals should belong to you, unless another arrangement has been expressly accepted. Third-party payments may be rejected or investigated. We may take reasonable measures to meet anti-fraud, responsible gambling and anti-money-laundering obligations.

Fair use and prohibited conduct

• Do not use software, devices or methods designed to interfere with the website, games, outcomes or account systems.
• Do not exploit errors, technical faults, pricing mistakes or other unintended features.
• Do not engage in fraudulent, abusive, collusive or deceptive activity.
• Do not attempt to bypass account, location, age, identity or responsible gambling controls.
• Do not use another person's payment method or account without proper authorisation.
• Do not upload harmful code or attempt to gain unauthorised access to the website or another player's information.

3. Deposits, games, promotions and withdrawals

Deposits and available funds

Deposits must be made using a payment method available through the website and authorised for your use. You should check the transaction details before confirming a deposit. You are responsible for ensuring that deposited funds are lawful and that your payment provider permits the transaction.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are not certain. Bank, card, currency conversion or other payment-provider charges may apply independently of 7reels Casino. We do not control charges imposed by your bank or payment service.

Games and results

Games are offered for entertainment and are subject to their displayed rules, features and availability. Before playing, you should review the game information, including any stake options, paylines, bonus features or other conditions shown on the relevant game screen. Game results are determined by the applicable game system, and completed results generally cannot be changed because of a player's mistake or dissatisfaction.

If a game is interrupted by a technical issue, the relevant transaction and result may be reviewed. Where a clear error has affected a game, balance or transaction, 7reels Casino may correct the error and take any action reasonably necessary to restore the position that should have applied. If there is a conflict between a displayed result and the underlying system record, the system record may be used, subject to applicable law.

Promotions and bonuses

Promotions, bonuses, rewards and other offers may be subject to separate terms. These terms may include eligibility requirements, activation steps, expiry conditions, contribution rules, game restrictions, maximum values or withdrawal conditions. You should read the specific offer terms before accepting or using a promotion.

Unless the promotion terms say otherwise, only one offer may be used per person, household, device, payment method or other permitted grouping. A promotion may be cancelled or removed if it was obtained through error, abuse, multiple accounts, misleading information or conduct that is inconsistent with the offer. Promotional funds and related winnings may be reviewed before a withdrawal is processed.

Withdrawals

Withdrawal requests may be subject to account verification, payment checks, game settlement, promotion conditions and other compliance reviews. You may be asked to confirm your identity or provide additional information before funds are released. The available withdrawal methods and any applicable conditions will be shown through the website.

You are responsible for entering correct payment details. A request may be delayed, declined or returned where the details are incorrect, the method is unavailable, verification is incomplete, the activity requires review, or payment cannot be completed for reasons outside reasonable control. Nothing in these terms removes rights that cannot lawfully be excluded.

4. Responsible gambling, privacy and legal information

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should set a budget before playing, keep track of your time and spending, and never chase losses. Do not gamble when you are distressed, under the influence of alcohol or drugs, or unable to make clear decisions.

Tools and support options may be available to help you manage your gambling. These may include deposit or spending controls, activity information, temporary breaks, self-exclusion and other account restrictions. Requests for restrictions should be made through the available support process. You should also consider blocking access to gambling websites and seeking independent help if gambling is affecting your finances, relationships, work or wellbeing.

Privacy and communications

Personal information is collected and used to provide services, verify accounts, process transactions, maintain security, meet legal obligations and improve the website. The Privacy Policy explains how information may be collected, stored, used and disclosed. By using the website, you agree that information may be handled in accordance with that policy and applicable privacy laws.

You may receive service-related communications about your account, transactions, security or important changes. Marketing communications will be managed in accordance with applicable requirements and available preferences. You should ensure that your contact information remains accurate so that important account information can reach you.

Website content and intellectual property

The website, including its design, text, graphics, software, trademarks and other content, is protected by intellectual property rights. You may use the website only for personal, lawful purposes and in accordance with these terms. You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit website content without permission, except where a right cannot legally be restricted.

Liability and applicable law

To the extent permitted by law, 7reels Casino is not responsible for losses caused by circumstances outside reasonable control, interruptions to communications or payment services, device problems, misuse of an account, inaccurate information supplied by a player, or failure to follow these terms. We do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. These terms are intended to operate consistently with applicable Australian laws and regulatory requirements. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted.

Questions and complaints

If you have a question about these terms, an account issue or a transaction, use the support options made available through the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Complaints will be considered in accordance with the applicable internal process and any legal requirements.